If your insurance company is stalling on your claim, you’ll want to find out why your claim is being delayed and hire an experienced attorney to help you. A Marietta personal injury lawyer will follow up with the insurance company and push for the settlement you deserve to get back on your feet.
Getting legal assistance and information will help you navigate this process and get the settlement you deserve. Let’s take a closer look at what to do when your insurance company is stalling on a claim and how a dedicated lawyer will help you resolve the situation.
Understand Why Your Insurance Claim Might Be Delayed
If your insurance company is stalling on your claim, the first step is to find out why. Our lawyers will investigate your situation and determine why your claim is being delayed. Common reasons for a delayed claim include:
- Incomplete paperwork
- Ongoing investigations
- Disputes over liability
These are just a few reasons why your insurer could be stalling. We will review your policy and check for any missing documents or requested information. If everything is in order and the insurer is still delaying without good reason, it might be time to take further action.
Reach out to us to learn more about what to do if the insurance company is stalling on your claim.
Document Every Interaction With Your Insurance Company
Another step to take if the insurance company is stalling on your claim is to keep thorough records. You’ll want to document every phone call, email, and letter exchanged with the provider.
When you are documenting interactions with the insurance company, make sure to note the date, time, and the representative’s name for each interaction.
If the insurer makes any promises, you should request confirmation in writing. These records serve as vital evidence if you must escalate the situation or take legal action, as detailed documentation will demonstrate the insurer’s pattern of delay.
Follow Up Persistently and in Writing
If your insurance company is stalling on your claim, you must be persistent. Send follow-up emails or letters rather than relying on phone calls. Written communication creates a paper trail and often encourages faster responses. Be clear, polite, and firm as you outline your concerns and request updates on your claim’s status.
Consistent follow-ups show that you’re serious about resolving the issue and holding the insurer accountable. Our team will assist with follow-up communications and ensure see to it that your best interests are protected throughout the process.
Know Your Rights and Policy Coverage
One of the most important things to do when your insurance company is stalling your claim is to understand your rights and coverage as a policyholder. Specifically, you should know the coverage you’re entitled to and the insurer’s obligations under the policy.
Our firm will review your situation, explain your insurance policy and legal rights, and take further action against the insurance provider if necessary. With our team on your side, you’ll have an excellent chance at getting the settlement you deserve to move forward with your life.
Consider if Your Insurer Is Acting in Bad Faith
If your insurance company is stalling on your claim, you’ll want to determine if it is acting in bad faith. Insurers are legally required to handle claims in good faith and provide timely responses. Unfortunately, insurers often delay claims in hopes that you’ll give up on your case or that the statute of limitations will expire.
If you believe your insurer is acting in bad faith, you likely have grounds for a legal claim. A lawyer will review the details of your situation, determine if bad faith insurance tactics are at play, and take the necessary legal actions to hold your provider responsible for their actions.
In addition to delaying your claim, there are several other tactics the insurance company could use to avoid paying you what you’re owed. Reach out to an attorney as soon as possible if you believe your insurance provider is engaging in one or more of the following bad faith practices:
- Denying claims without a valid reason
- Offering lowball settlements
- Misrepresenting policy terms or coverage
- Failing to conduct a proper investigation
- Ignoring or not responding to communications
- Requesting excessive or unnecessary documentation
- Refusing to provide a written explanation for claim denial
- Delaying payment after claim approval
- Threatening or intimidating policyholders
Consult an Experienced Personal Injury Lawyer for Free
If your insurance company is stalling on your claim, don’t settle for delays or unfair treatment. At Jones & Swanson, we offer personalized, responsive service that larger firms can’t match. We understand the urgency of your situation and will return your calls, respond to your emails, and provide you with the attention your case deserves.
We have 45+ years of combined experience and are bar association leaders. We have the resources to handle even the most complex cases. Our commitment to excellence, compassion, and diligence will give you the best chance at receiving a fair settlement. Contact us to schedule a free consultation and learn what to do if your insurance company is stalling on your claim.
