Frequently Asked Questions

What Steps Are Involved in the Personal Injury Claim Process?

Immediately after an accident, you should seek medical treatment for any injuries you suffered. Even if your injuries seem minor or you don’t believe you were significantly hurt, it is always best to see a doctor to ensure you are free of any injuries. Once you have been checked out and assessed by a medical professional, you should do everything possible to gather evidence. For example, while you are still on the scene of the accident, try to take pictures of the vehicles and surrounding area and collect any witness’ name and contact information.

If you had to seek immediate medical attention, you may still be able to gather evidence from security cameras, a police report, or other resources. As soon as possible, you should write down in detail everything you remember from the incident. From there, you should contact an injury lawyer who help you through the claims process. Typically, an attempt will be made to resolve your case without litigation via a demand package drafted by the attorney. This package may include a letter outlining the facts of the accident and your injuries. If a settlement cannot be reached, a lawsuit may have to be filed in order to pursue your damages under Georgia law.

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Past Client Testimonials

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  • “This law firm is a rare gem. They have a loyal client for life”

    Martina Z.

  • “I was very pleased with the process and outcome.”

    Jeremy

  • “From the first phone call to the last they made the process extremely easy.”

    Jennifer C.

  • “Their willingness to help, persistence and patience throughout this year long process was welcomed”

    Liz G.

  • “My experience was excellent!”

    Lauren B.

  • “He not only cared about my case, but my health, too.”

    T.J.

  • “I am thankful to Andrew Jones and his team for assisting me in gaining a result for my case.”

    Rolland M.

  • “Finding them for my personal injury case was the best thing I have ever done, they made it worry free, were very courteous, explained every detail where I could understand it and settled my case very quickly.”

    Jennifer C.

  • “Jones & Swanson was there every step of the way to make the burden easier to deal with.”

    Krystle W.

  • “Jones & Swanson was there every step of the way.”

    Krystle W.

  • “Chase (and Ashley H for that matter) were very good to work with!”

    Russ J.

  • “Jones and Swanson is a wonderful company that really cares about their people.”

    Nicolette G.

  • “Thanks for all that you did to quickly and professionally expedite my case.”

    Stephanie H.

  • “I could never thank them enough for the amazing care they provided for me and the way they made me feel.”

    Khiaiya J.

  • “The team at Jones & Swanson are the right people to assist in you getting better.”

    Teirra W.

Injured? Our Firm Can Help.

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