Frequently Asked Questions

What Steps Are Involved in the Personal Injury Claim Process?

Immediately after an accident, you should seek medical treatment for any injuries you suffered. Even if your injuries seem minor or you don’t believe you were significantly hurt, it is always best to see a doctor to ensure you are free of any injuries. Once you have been checked out and assessed by a medical professional, you should do everything possible to gather evidence. For example, while you are still on the scene of the accident, try to take pictures of the vehicles and surrounding area and collect any witness’ name and contact information.

If you had to seek immediate medical attention, you may still be able to gather evidence from security cameras, a police report, or other resources. As soon as possible, you should write down in detail everything you remember from the incident. From there, you should contact an injury lawyer who help you through the claims process. Typically, an attempt will be made to resolve your case without litigation via a demand package drafted by the attorney. This package may include a letter outlining the facts of the accident and your injuries. If a settlement cannot be reached, a lawsuit may have to be filed in order to pursue your damages under Georgia law.

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  • “I give my highest praise to this firm.”

    Gary

  • “Thanks for all that you did to quickly and professionally expedite my case.”

    Stephanie H.

  • “I doubt any law firm could have made a better attempt at recovery.”

    Brian S.

  • “They are an extremely personable and professional team.”

    Natalys G.

  • “Mr. Swanson and his entire staff did an amazing job.”

    Kathleen K.

  • “I am thankful to Andrew Jones and his team for assisting me in gaining a result for my case.”

    Rolland M.

  • “From the first phone call to the last they made the process extremely easy.”

    Jennifer C.

  • “Chase (and Ashley H for that matter) were very good to work with!”

    Russ J.

  • “They took all the stress and worry of my car accident away and settled my case in a timely, caring & organized manner.”

    Michelle H.

  • “Their willingness to help, persistence and patience throughout this year long process was welcomed”

    Liz G.

  • “They took the case into their own hands and took the stress of my car accident out of mine so that I could focus on getting better.”

    Lisa W.

  • “Jones & Swanson was there every step of the way to make the burden easier to deal with.”

    Krystle W.

  • “Chase & his team took my case and came out with a win!”

    Carl

  • “They took all the stress and worry of my car accident away .”

    Michelle H.

  • “We were very satisfied with the final outcome and would and do HIGHLY recommend this firm.”

    Gary M.

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