Frequently Asked Questions

Realistic Expectations of Your Claim

Helpful Information from a Personal Injury Law Firm

When you are entering into a personal injury claim or lawsuit, it is important that you have a realistic understanding of what this process entails and what the possible outcomes are. At Jones & Swanson, we have a team of personal injury attorneys who are honest and straightforward with our clients so that they can be truly prepared as they move forward with their personal injury cases. Here are just a few of the many expectations you should keep in mind when seeking compensation for your injuries.

Expectations Concerning Insurance Companies

There are many realities that you will need to be aware of when it comes to your insurance company or the insurance company of the at-fault party in your accident. For one thing, insurance companies are not actually looking out for your best interests—they are looking out for their own. Because of this, you should not speak with an insurance claims adjuster until first consulting with your lawyer, as many insurance companies try to get victims to make statements that can lead to lower settlements. You should not be surprised if the insurance tries to pin part or all of the blame on you.

You should also be aware that your insurance company may be able to seek reimbursement for the money it paid you for your losses after the accident. If it is determined that the accident was caused by someone else's negligence, your insurer could potentially file a lawsuit against the at-fault party so that it can recover the costs. This is a process called subrogation, in which the insurance provider that paid for the losses takes the place of the accident victim in the legal claim, demand or fight. Seek help from the top personal injury lawyer in GA to walk you through your claim.

Expectations About the Duration of Your Claim

Do not expect that your case will be resolved quickly just because you have an experienced attorney representing you. While some personal injury claims are resolved swiftly, others can take several months or even years, depending on the circumstances of the case. In certain situations, it is not in the client's benefit to accept a settlement or to file a lawsuit right away because the full extent and costs of the injuries are still being determined. Furthermore, the process could be slowed down by new information being added to the case, by a long wait for a trial date or other causes.

Expectations Concerning the Results

Having a skilled lawyer representing you throughout the claims or litigation process can dramatically increase your chances of obtaining fair compensation in your case. This, however, does not mean that you are guaranteed a win. There is no way to tell the future or the legal complications that can arise in your case. In fact, any attorneys who offer guarantees of compensation in your personal injury claim or lawsuit are actually breaking the law by making such statements. This does not mean, however, that you should not seek legal counsel. You will simply need to use wisdom when deciding who will represent you. You should consider the attorney's personal injury law experience, his or her track record for success and the reputation of the law firm, among other factors.

These are just a few of the many realities you should be aware of as you enter into a personal case. Contact our firm to learn more about what you should expect!


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  • “They worked hard and endlessly to bring my case to a close with little to no effort on my part.”

    Stephen G.

  • “They handled everything in a very timely manner and I felt as though they were here to help me.”

    Stephanie H.

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    Lauren B.

  • “Pleasant experience and they made a valiant effort to help us.”

    Brian S.

  • “I would highly recommend anyone needing any type of legal advice/assistance to contact Jones & Swanson and get the job done!”

    Gary P.

  • “Mr. Jones and his staff were responsive to my questions and concerns.”


  • “Mr. Chase Swanson is a very professional and respectable person.”


  • “I doubt any law firm could have made a better attempt at recovery.”

    Brian S.

  • “I would highly recommend the Law Offices of Andrew W. Jones to anyone.”

    Lauren B.

  • “Andrew and his team are the best!”


  • “I knew, without a reason or doubt that Andrew and his office staff worked with integrity and I could trust them with my life.”


  • “All the personnel were pleasant and easy to talk with. I would highly recommend them to anyone!”

    Gary P.

  • “Most of all they over delivered.”

    Susan W.

  • “Working with attorney Andrew Jones was one of the best decisions our family made.”

    John W.

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