Jones & Swanson

Whirlpool Microwave Recall

If you find yourself heating up popcorn for movie night, make sure to be extra careful if you own a Whirpool microwave. In late August, Whirpool announced a recall on one of their hooded combination microwaves. The reason for the recall was because of a possible fire hazard. The company reported that if there is an electric arc while being used, then that could be a fire hazard due to the burst of an internal plastic component.

Over 15,000 microwaves have been affected, and the company has reported five incidents that include a home fire, the cabinetry around the microwave, smoke, and a burning odor. The effected microwaves come in stainless steel, black, and white colors; and could be found at Best Buy, Lowes, Sears, HH Gregg, and other various retailers and homebuilders. The time of manufacturing was from January 2014 to April 2016, and retailed any where between $370 and $470.

Please remember to not try and fix the problem if this applies to you, but immediately unplug the unit and call Whirpool for a replacement. If you feel that you own a microwave that could be affected, please visit for a complete list of model and serial numbers that are included in the recall. The model and serial numbers on the microwaves are located on the inside and on the left hand side. You can reach Whirpool’s customer service anytime Mon-Fri between 8am-5pm at 800-990-6254.

If you or someone you know has been affected by this recall, please call Jones & Swanson at 770-427-5498 for a free consultation.

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